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If you get a message stating: Error 418

It likely either means you are not logged into Havoc or you logged into the wrong Havoc account.

To login to Havoc on Zebra:

Go to the “Home” tab

Click “Stores”

Click “Havoc”

Click “Sign Out” if you are already signed in, then click “Havoc” again

Follow the login prompts

After you log in make sure you see the package you are trying to download in your purchases list. If you don’t, you should repeat the above steps until you sign into the correct account.